Town of Cross City is excited to announce that it has implemented a new customer portal.
The customer portal allows customers to easily manage their utility accounts, monitor usage, view bills, and enroll in Autopay or Text to Pay.

Customers wishing to have the convenience of paying and viewing billing information online will need to create an account
 on the new online portal by CLICKING HERE.

Town of Cross City customers also have the option to pay their bills by telephone toll-free by calling: (844) 516-2251.

PLEASE TAKE NOTE:  The current Autopay and Text to Pay features will not be transferred to the new online portal. Customers currently signed up for AutoPay or Text to Pay will need to re-enroll with their payment information once their new account has been registered
to continue on Autopay or Text to Pay.

Town of Cross City is always improving and exploring new ways to give our customers the most reliable and affordable water service possible.

Please do not hesitate to contact us with any questions or concerns.